Customer Care

Services Offered :
Nexter provides a number of Internet-based services through the Web Site (all such services, collectively, the “Service”). One such service enables users to purchase original Nexter products or merchandise such as clothing, designer skins, mugs and much more. (collectively, “Products”). Upon placing an order, Nexter shall ship the product to you and you are entitled to its payment for the Services. You agree to pay the said price on the invoice.

Privacy Policy:
The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Nexter the Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Submissions:
We welcome your comments regarding the Nexter Web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent to Nexter shall be and remain the exclusive property of Nexter. Nexter.com will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Limited User:
The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software (wallpapers) obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that Nexter’s name is clearly stated as the source and prior written permission of Nexter is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

User Conduct and Rules:
You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

  • defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
  • publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
  • upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
  • upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer;
  • conduct or forward surveys, contests, pyramid schemes or chain letters;
  • download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
  • falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
  • violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
  • violate any applicable laws or regulations for the time being in force in or outside Pakistan; and
  • violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.

Rejection of Print and images on Custom Orders
Nexter reserves the right to reject any order or image in a custom skin if it does not fits the terms and condition. Such image might include nude, PG 18+, Porn or un-ethical, hate speech, violence, or religious attack images.

Colors and Print :
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate. Any color difference issue, unless agreed by Nexter will not consider a return or replace case.
In cases where the dimensions of the source file is not given by the customer, the printing is done as per industry norms and standards. Like a 15″ Laptop skins will have a standard dimensions set. Or a shirt where you have placed a logo on the pocket will be as per norm which can be 2-3″. Our max printing range for cotton tees (Graphic tees) is 10″ of either side which ever reaches first.

Size of Print On cotton :
The customizer we have given on the web site is just to depict what you want, yes we will follow the sizes you give to take judgement as to what you want. But in cotton max lenght or width will be 10″ whatever comes first.

Size, Placement and adjustment :
The online designer is just there to give you an idea, do no expect everything to be perfect to every millimeter. Nexter designer, printers and tailors will slightly adjust your work into the products canvas that you have ordered. So please expect some cropping, resizing, adjusting. If you want it pixel perfect then please mention it in the order so that if such changes are required, we hold the order.

Inaccuracy Disclaimer :
From time to time there may be information on the Nexter web site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your NEXTER™ purchase you may return it as per the Return Policy conditions.

Termination : 
Nexter may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached any of the Terms.
If you or Nexter terminates your use of the Website or any Service, Nexter may delete any content or other materials relating to your use of the Service and Nexter will have no liability to you or any third party for doing so.
You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.

 

Special Offers/ Contest Wins / Sale Promotions :

Winners of specific contests can use their coupons in the sale. Multiple coupons may not be redeemed against a single order. Sale discounts apply to selected items only.

Promotional offers and discounts may be combined only at the discretion of Nexter. All offers are non-transferable and have no cash value. Nexter reserves the right to extend or terminate the offers/sale, without further information at any point of time.

In case of any query pertaining to use of coupon and/or credit note or regarding the sale/offers, please email customer care at info@Nexter.com or call at  0306 3339735 or  0306-3NEXTER

 

General Terms for Offers and Promotions :

Discounts will be applied to the total order value including applicable taxes.

Only one credit note/gift coupon/coupon can be used per order unless otherwise stated.

Discount coupons – Discount coupons may from time to time be offered to account holders; such coupons may only be applied to purchases made through the account to which the discount coupon was offered and registered – such as Snap & Share.

There will be no redemption on the coupon value. You cannot ask cash in return of a coupon, you can only purchase item from Nexter of that amount.

Promotional discount coupons – We may from time to time offer promotional discount coupons which may apply in respect of any, or certain specified, purchases made though this Website.

Nexter shall introduce various offers, schemes or contest at different times. The terms and conditions for such Contest shall be separately available on the Site, and may varry from competition to competition.

Nexter reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in market from time to time. Nexter, at its discretion, can withdraw a particular scheme from the website or market.

While participating in any Nexter contest you hereby agree to release and hold Nexter (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) harmless from any claim or demand, but not limited to reasonable attorneys’ fees, or arising out of or related to your participation in the said Contest.

Indemnification
You agree to indemnify, defend and hold NEXTER™ harmless, its affiliates and subcontractors, and all their officers, directors, employees, agents, licensors, suppliers and any third parties providing information relating to the Products or Service from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms or any activity related to Your account (including negligent or wrongful conduct) by You or any other person purchasing Products or accessing the Service using Your account.

Materials provided to NEXTER™ or posted at any NEXTER™ platform
NEXTER™ does not claim ownership of the materials you provide to NEXTER™(including feedback and suggestions) or post, upload, input or submit to any NEXTER™ Website or its associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting NEXTER™, and its affiliated companies to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein.

NEXTER™ disclaims its rights in most of the art work material. In cases where the art work was paid and is in knowledge of the company, we are not liable to entertain any infringement calls. In cases where the calling party proves that it’s a copyrighted art work, NEXTER™ will immediately remove those images. Please be assured that it is the duty of the artist or the company to point out that its artwork didn’t allowed copy/reproduction etc.